Impressum

Domain owner for  www.hoteluhland.com

Irmgard Rannersmann

Hotel Uhland
PO Box 9789

Windhoek

Telefon: +264 61 389700
E-Mail: info@hoteluhland.com

NTB Registration Number (Namibian Tourism Board): HOT00073

VAT-Registration Number: 3632894-01-5

All indicated rates include the VAT and Tourism levy.

Terms & Conditions

Before completing your booking, please take a moment to read our Terms & Conditions, which apply to all stays at our hotel. By booking directly with us, you agree to these terms.

Our Terms cover important information such as:

  • Booking & payment policies
  • Check-in and check-out times
  • Cancellation conditions
  • Use of hotel facilities
  • Parking and vehicle liability
  • Smoking and pet policies
  • Liability and data protection

For your convenience, you can also download a PDF version of our Terms & Conditions here:
Download PDF

We recommend reading the full terms before confirming your booking. If you have any questions, our team is happy to assist you.

Disclaimer / Legal Notice – Hotel Uhland

Welcome to Hotel Uhland. By using our website, you agree to the following terms:

  • Content: We strive to provide accurate and up-to-date information. However, we cannot guarantee completeness or correctness. We are not liable for damages caused by using or not using the information, except in cases of intent or gross negligence.

  • Links: Our website may contain links to external websites. We have no control over the content of these sites and are not responsible for any illegal, incorrect, or incomplete content. Liability lies solely with the respective provider.

  • Copyright & Trademarks: All content, images, graphics, audio/video files, and texts created by us are protected by copyright. Reproduction or use in other publications is only allowed with our express permission. All trademarks mentioned are the property of their respective owners.

  • Data Protection: Any personal data you provide (e.g., email, name, address) is voluntary. Unsolicited use of our contact information (email, phone, fax) for marketing purposes is prohibited. Legal action may be taken against violations.

This disclaimer is part of our website. If any part is legally invalid, the rest remains unaffected.

Full English Version / PDF Download →

Privacy Policy for Hotel Uhland – Windhoek

Effective Date: 01/01/2025

Hotel Uhland ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hoteluhland.com, make a booking, or interact with us in any way, including via Google Ads.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely via our booking partners)

  • Booking details (dates, room type, special requests)

  • Any messages or inquiries you send to us

b. Information Collected Automatically

  • IP address

  • Browser type

  • Device type

  • Pages you visit on our website

  • Time and date of your visit

  • Referring website

This information may be collected using cookies and similar technologies (see Section 4 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage bookings and reservations

  • To communicate with you regarding your stay or inquiries

  • To improve our website and customer service

  • For marketing and advertising purposes (including remarketing via Google Ads)

  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service providers such as payment processors and booking platforms

  • Marketing partners, including Google Ads, to serve relevant ads

  • Government authorities if required by law or to protect our legal rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and serve personalized ads.

Google Ads and Remarketing

We use Google Ads and Google Analytics to display targeted advertising to visitors of our website. These tools use cookies to:

  • Track visitor behavior on our website

  • Serve personalized ads across the Google network

  • Measure the performance of our marketing campaigns

You can manage your ad settings through Google Ads Settings